WELCOME TO DIAMOND HEALTH GROUP
As you are aware the current COVID crisis has changed the way all GP Practices operate. NHS England is requiring all practices to make changes to the way they work going forward.
These changes are:
- Diamond Health Group will be starting a new online appointment request system called Engage Consult. Please ensure that you are registered for this before it goes live on the 3rd of August. Wherever possible we would ask you to use Engage Consult as this will avoid you having to wait in a telephone queue.
- The practice is moving to Total Triage. This means that all contact with the practice will be dealt with on the day (and viewed by a clinician).Where the clinician feels it is necessary the patient will be seen in person on the day. Nursing appointments, chronic diseases etc. will not be effected and carry on as normal.
For more information on this service and to register for Engage Consult click the links below
ABOUT ENGAGE CONSULT HOW TO REGISTER REGISTER FOR ENGAGE CONSULT
Who do I see - Advice Checker
Find out who you should be seeing:
Self Help Centre
