WELCOME TO DIAMOND HEALTH GROUP

PATIENT NOTICE
“FAREWELL” TO DR. Susan Latimer

After many years working as a partner at Diamond Health Group , Dr. Susan Latimer has decided to retire as a partner with effect from    6^th August 2020.  Due to COVID restrictions, we are conducting most of our consultations over the telephone and seeing patients only by invitations, but we are aware that many of you may want to express your appreciation for  the service you have received from Dr Latimer.  At this end, we have set up an electronic message book  on our website for this purpose.

Dr Latimer  wishes to extend the following message to all her patients :-

‘’Once upon a time in 1990 I moved to work here in Yeovil. That was an incredible thirty years ago and so it is now time for me to leave Diamond Health Group. It has been a real privilege getting to know you and I am sad to have to say fare well to you all. Sadly the restrictions with Covid 19 will prevent my saying good bye to most of you in person, but I know I leave you in safe hands’’

If you would like to leave a message for Dr Latimer please send these into somccg.hendfordlodge-contact@nhs.net  with the title Leaving message for Dr Latimer and we will ensure that she receives these.

Many thanks

Diamond Health Group.

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As you are aware the current COVID crisis has changed the way all GP Practices operate. NHS England is requiring all practices to make changes to the way they work going forward.

These changes are:

1. Diamond Health Group will be starting a new online appointment request system called Engage Consult.  Please ensure that you are registered for this before it goes live on the 3^rd of August. Wherever possible we would ask you to use Engage Consult as this will avoid you having to wait in a telephone queue.

2. The practice is moving to Total Triage. This means that all contact with the practice will be dealt with on the day (and viewed by a clinician).Where  the clinician feels it is necessary the patient  will be seen in person on the day. Nursing appointments, chronic diseases etc. will not be effected and carry on as normal.

For more information on this service and to register for Engage Consult click the links below 

ABOUT ENGAGE CONSULT HOW TO REGISTER REGISTER FOR ENGAGE CONSULT